Millions of mobile and broadband users have the opportunity to avoid upcoming price increases by taking proactive steps now. According to Uswitch, around eight million broadband subscribers and 14 million mobile customers are currently not under contract and could potentially save money by exploring other options.
The common mistake is to remain passive and allow bills to escalate without considering better alternatives elsewhere or negotiating with the current provider. Major telecom companies like O2, Virgin, Three, and Vodafone are planning to raise prices starting today.
In a new development, mobile and broadband companies are prohibited from tying mid-contract price hikes to inflation. Instead, customers must be clearly informed in monetary terms about any bill adjustments. Telecoms expert Ernest Doku from Uswitch suggests that consumers could collectively save up to £633 by taking action promptly.
Switching providers could lead to significant savings, with broadband users potentially saving an average of £329, and mobile customers an average of £304 by switching from handset contracts to SIM-only plans. The current market competition has resulted in highly competitive broadband deals.
For individuals not under contract, there is a likelihood of overpaying for mobile and broadband services. Before comparing prices, it’s important to assess current usage levels to avoid paying for unnecessary allowances. Utilizing comparison websites like Uswitch, Compare the Market, Confused.com, or MoneySupermarket can help identify the most cost-effective deals.
If a better deal is found, consumers can consider switching providers or negotiating with their existing provider for a better offer. Polite negotiation is advisable when seeking improved terms. In case the current provider cannot match a competitor’s price, switching might be the best option. Additionally, individuals receiving benefits should check for eligibility for discounted social tariffs, which can start as low as £12 a month for broadband and £10 for mobile services.
Various benefits such as Universal Credit, Pension Credit, Employment and Support Allowance, Jobseeker’s Allowance, and others may qualify for the reduced tariff. Research by Broadband Genie shows that around 5.3 million households in the UK are eligible for the social tariff, yet approximately 4.8 million are not currently availing of it. Consumers are advised to inquire with their providers about eligibility for social tariffs.